Home Accounting Tips on how to Repair QuickBooks Has Stopped Working or Not Responding

Tips on how to Repair QuickBooks Has Stopped Working or Not Responding

Tips on how to Repair QuickBooks Has Stopped Working or Not Responding


Typically QuickBooks, customers are hit with an issue the place the QuickBooks app quits unexpectedly, and an error message seems “QuickBooks has stopped working.” This can be a Home windows-generated error message that additionally shows “An issue induced this system to cease working accurately, or Home windows is checking for an answer to the issue” error messages in some cases. When the consumer re-tries to open QuickBooks after the appliance quits itself, the identical error message reappears. Generally QuickBooks doesn’t throw any error message and begins freezing on Home windows. If you’re additionally dealing with an error the place your QuickBooks will not be responding or has stopped working, observe the whole article for detailed troubleshooting directions.

We’ve tried our greatest that will help you resolve the difficulty manually, however with delicate firm knowledge on QuickBooks, are you able to threat it? Incapability to troubleshoot the QuickBooks points could cause everlasting harm to the corporate file. As an alternative, it is strongly recommended to take skilled assist obtainable at +1- 855 738 2784

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Signs of Quickbooks Has Stopped Working Error

As this kind of error may have an effect on QuickBooks with out giving any error message, it’s essential to know the indicators of the error to resolve it shortly. Down under, now we have listed each symptom that factors out to QuickBooks has stopped working or QuickBooks will not be opening error.

QuickBooks has Stopped Working

QuickBooks Desktop has Stopped Working Error

  1. Seconds after opening the QuickBooks Desktop, it begins freezing and turns into non-responsive.
  2. The mouse pointer and keyboard begin lagging on the QuickBooks window.
  3. QuickBooks quits unexpectedly whenever you open the corporate file with none error message or warning.
  4. QuickBooks stops even earlier than loading the dashboard and shows one of many associated error messages.
  5. Different Home windows functions additionally begin responding sluggish and expertise freezing points.

What Provides Rise to Quickbooks Has Stopped Working Challenge

Everytime you get “QuickBooks has stopped working” or “QuickBooks Not Responding” error, it’s sometimes because of one of many following causes:

  1. Home windows working system recordsdata are broken.
  2. There are broken or corrupt sectors in your exhausting disk.
  3. QB Desktop set up recordsdata are broken.
  4. QuickBooks will not be accurately put in on Home windows.
  5. QBWUSER.INI file, which is used to retailer initialization data, is both lacking from Home windows or is broken.
  6. The title of the QuickBooks firm file has extra characters than the utmost allowed restrict.

IMPORTANT: One other sort of QuickBooks Has Stopped Working Error shows Downside Occasion Identify as BEX and is called QuickBooks BEX Error. If you’re getting any error that states, “Home windows can verify on-line for an answer to the issue,” click on the Present drawback particulars choice and verify if the error is a BEX error. If sure, observe our article Repair QuickBooks BEX Error for full troubleshooting data.

Factors to Contemplate Earlier than Troubleshooting Quickbooks Has Stopped Working Error

  1. Guarantee you have got put in the newest obtainable updates of the QuickBooks Desktop software.
  2. The corporate file title should be lower than 35 characters, together with areas.
  3. Flip off the antivirus safety in your pc earlier than working QuickBooks, and if this resolves your concern, you have to exclude QuickBooks out of your antivirus scan checklist.
  4. Ensure that to log in with an account with administrative rights on Home windows.
  5. Attempt to Reinstall QuickBooks utilizing Clear Set up Software (Comply with Step 5 from the article). If the issue persists and you’re nonetheless not in a position to open QuickBooks, then observe the troubleshooting steps talked about under.

Steps to Repair Quickbooks Has Stopped Working or QuickBooks Not Responding Error

Comply with the troubleshooting steps within the given order. It may be doable that step one will resolve the error, otherwise you may need to observe all of them to eliminate QuickBooks has stopped working concern.

Troubleshooting Step 1: Obtain and Run QuickBooks Set up Diagnostic Software

QuickBooks Set up Diagnostic Software is particularly developed to counter points because of faults within the QuickBooks Desktop set up. Following the instruction under will enable you to set up QuickBooks Software Hub to run QuickBooks Set up Diagnostic Software.

QuickBooks tool hub

QuickBooks software hub

  1. Click on HERE to obtain QuickBooks Software Hub and go to the obtain folder to run the Software Hub installer file.
  2. Double-click the QuickBooksToolHub.exe file to start out the set up.
  3. Conform to the phrases and circumstances and observe the on-screen prompts to complete the set up.
  4. Earlier than working the QB Set up Diagnostic Software, shut each working software on Home windows.
  5. As soon as the Software Hub is put in, run it by double-clicking its icon on the desktop.
  6. Now click on the Program Set up Points tab and choose QuickBooks Set up Diagnostic Software.
  7. Relying on the efficiency of your pc, it’d take as much as 25 minutes to restore the harm within the set up.
  8. As soon as the software finishes fixing the set up errors, restart your Home windows and open QuickBooks once more. In case you discover QuickBooks nonetheless not responding, observe the following troubleshooting step.
  9. In case you can’t use the downloaded file to run QuickBooks Set up Diagnostic Software, then obtain QuickBooks Software Hub and choose the QuickBooks Set up Diagnostic Software from the Set up Points tab.

Troubleshooting Step 2: Scan and Restore Unhealthy Sectors on Arduous-Disk

Unhealthy sectors on the exhausting drive are one of the frequent causes that hamper the efficiency of functions working on Home windows. The next directions will enable you to detect and restore dangerous sectors in your exhausting drive to repair points working QuickBooks.

  1. Open Home windows File Supervisor by urgent Home windows + E and right-click the C drive.
    right-click the C drive

    right-click the C drive

  2. Choose Properties, and beneath the Instruments, tab click on Verify now.
    Windows C Drive Check Now

    Choose Properties, and beneath the Instruments

  3. Checkmark Robotically repair file system errors and Scan for and try restoration of dangerous sectors choices.
    Windows Check Disk Local Disk C

    Scan for and try restoration of dangerous sectors

  4. Click on Begin and wait till Home windows full the scan and restore course of.

Troubleshooting Step 3: Edit QBWUSER.INI File Identify

QBWUSER.INI is a QuickBooks program file that shops the product registration data. If this file will get broken, it’s apparent to face points working QuickBooks. Let’s restore the QBWUSER.INI file utilizing the directions given under.

  1. Open Home windows File Supervisor and navigate to UsersUser Identify AppDataLocal IntuitQuickBooks and discover QBWUSER.INI file.
  2. In case you don’t see the file, click on Folder and Search Choices beneath the Manage tab on the prime left nook of the Window.
  3. Underneath the View tab, checkmark the Present hidden recordsdata, folders, or drives choice.
    Show hidden files folders or drives in Windows

    Present hidden recordsdata folders or drives in Home windows

  4. Click on Apply after which OK.
  5. Now right-click the file and choose Rename.
  6. Add .OLD on the finish of the file title, for instance (QBWUSER.INI.OLD).
  7. Open QuickBooks and verify if the QuickBooks has stopped working error is resolved.

Troubleshooting Step 4: Reinstall Home windows Working System

Earlier than reinstalling Home windows ensure to backup your organization file, as reinstalling Home windows will take away QuickBooks and Firm file knowledge from the pc. You’ll be able to ask your native IT administrator to reinstall Home windows on the pc or get in contact with us for help.

As a ultimate troubleshooting step, you may also strive reinstalling QuickBooks Desktop utilizing QuickBooks Clear Set up Software that you can see beneath QuickBooks Software Hub.

Hope this text will enable you to resolve QuickBooks will not be responding error. Nonetheless, if the troubleshooting didn’t assist, and you’re nonetheless struggling to eliminate QuickBooks has stopped working error, we would have to carry out superior troubleshooting in your Home windows pc. You’ll be able to contact us at our Quantity+1- 855 738 2784, and one in all our QuickBooks specialists will instantly handle QuickBooks Not Responding concern for you.

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How to Fix QuickBooks Has Stopped Working or Not Responding

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Tips on how to Repair QuickBooks Has Stopped Working or Not Responding


This text will stroll you thru the steps of resolving QuickBooks has stopped working error that seems whenever you open QuickBooks.


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